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Ritecode.com Frequently Asked Question (FAQ)




Ritecode.com Frequently Asked Questions


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Return to subjects
How do I purchase CEU-approved lessons?

How much are your online modules?

How will I receive my CEU Certificate?

How soon will I receive my CEU Certificate?

What is a passing grade for a CEU module?

It's been a week and I have not heard anything from Ritecode!

Are any of your courses approved for AAPC CEUs?

Which modules are eligible for AAPC CEU credit?

Do you offer quantity discounts?

Do you offer discounts for multiple students?

Do you accept Credit Cards?

Do you accept Paypal?

What are "Key Codes"?


How do I purchase CEU-approved lessons?







Association CEUs



Ritecode.com now offers CEUs for multiple Associations.


Go to the Online
Storefront
.


Select the Association you are affiliated with.


AHIMA CEU
Modules

PMI
CEU Modules

ARHCP
CEU Modules

AAPC
CEU Module Status




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How much are your online modules?

Ritecod.com strives to offer high quality CEU-Approved online modules at a competitive price. Our goal is and has always been to provide online training that would be of interest to someone who is both new to coding and someone who has been coding for ten years or more. We generally like to keep the price of our courses under $99.

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How will I receive my CEU Certificate?

You will receive your certificate in PDF file format via E-mail after we receive your final exam or the “Key Code” list. Be sure to include the name of the association you are affiliated with.
Note that sometimes your computer Spam filter or Security filter will strip attachments or put the certificate in your Bulk mail or Spam folder.

Please don't think we are ignoring you if you don't receive your certificate after you submit the exam. We find that 99.9 percent of the time we send the certificate, but for reasons known and unknown it is not delivered. Be sure to include the NAME of the name of the module in your e-mail and we will resend it.

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How soon will I receive my CEU Certificate?

Once you submit your final exam, during normal business hours, it can be either minutes or a few hours. Note that some modules have more than one exam.

Someone at Ritecode is typically online during work hours and will respond to all E-mails and Exam submissions immediately. If you need your CEU’s ASAP, both E-mail and call ritecode.com at the number listed on the website. Will will check if the information was sent and determine if there was a problem with the transmission.


We typically check E-mails several times a day during weekends. However sometimes over weekends and holidays we may not be near a computer or Internet connection to respond.

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What is a passing grade for a CEU module?

All Exams are pass/fail. Exams are briefly reviewed, mostly for blank answers. Always respond to a question, even if you cannot find the answer. Exams are not graded unless the student specifically wants an answer-key which is sent on request.

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It's been a week and I have not heard anything from Ritecode!

Most E-mails are answered with minutes or hours during normal business hours. We are usually online every day (unless we are teaching seminars).

Generally, if more than two-days have passed, we have sent the information, we assume you received it, and, for any number of reasons, it was lost in cyberspace or your Spam filter.


Please understand that there is no way for us to know you did not receive information from Ritecode.com unless you contact us. Unless you tell us, we assume you received the log-in instructions or sample exam.


Always contact us, first by E-mail, then by phone, if you have not received your product within two days. Always include the NAME of the module or exam in your e-mail.

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Are any of your courses approved for AAPC CEUs?

Ritecode.com has offered AAPC CEU-approved modules since 1999. However, due to new requirements we are re-working our courses into audio and video formats for AAPC CEUS.

Only courses specifically listed as AAPC CEU approved courses offer CEU's.


Always check the following link for the current status of AAPC Approved courses.

AAPC
CEU Module Status


Also, you can check the www.aapc.com website and download their list of CEU-approved vendors.

www.aapc.com


http://www.aapc.com/education/ceu-vendors-list.aspx



Enter in Ritecode or Ritecode.com for a list of our current AAPC CEU approved online modules.

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Which modules are eligible for AAPC CEU credit?

Only those modules specifically listed as AAPC CEU Approved on our storefront. If AAPC CEU's are not listed in the name or the description, then it is not an AAPC CEU Approved Course. If a course is NOT listed as an AAPC CEU approved course then it has not been submited. Always check the status link below.

AAPC
CEU Module Status


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Do you offer quantity discounts?

We have, and plan to in the near future. Always check the Quantity
Discounts
Category on the ritecode.com storefront.

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Do you offer discounts for multiple students?

Yes. We have discounts for 2,5 and 10 online Coding Certification Prep Course students. If your organization wants to enroll multiple students for our online specialty modules or our CEU-approved modules, please contact Ritecode.com
ritecode@ritecode.com.

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Do you accept Credit Cards?

Yes, we accept Mastercard, Visa, AMEX and Discover as well as Paypal for all our products.

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Do you accept Paypal?

Yes, we accept Paypal as well as the four major credit cards.

There is a Pay via Paypal Option on our Miva
Merchant Storefront

.

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What are "Key Codes"?

For most of the "newer" online modules you need to work all the sample tests until you get all ten questions correct. Once you get all the answers correct, click on the Key Code button toward the bottom of the page and you will see a six-letter code. Write this code down for each test. For these modules, the Exam is simply entering in the Key Codes and submitting the form. Submitting the Key Codes is proof that you've read and worked the material.

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