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Ritecode.com Frequently Asked Question (FAQ)




Ritecode.com Frequently Asked Questions


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How do I contact Ritecode.com?

It's over 24 hours and I have not received my online course / sample exam / certificate!


How do I contact Ritecode.com?

You can reach us by


E-mail: ritecode@ritecode.com


Phone: 901-517-1705
Address:
7204 Deventer Cove

Memphis TN 38133


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It's over 24 hours and I have not received my online course / sample exam / certificate!

During regular business hours, exams and online course links are sent out several times each day. Worst case would be 24 hours. Please don't wait 5 - 10 days and wonder why we have not responded. The information/product was sent, and we assumed you received it.


If you have not received your exam or link after 24 hours, for some reason (and there are many) you have not received the link/exam


1) Check your Spam or Bulk Mail folder.

2) Check with your Security manager or your security program and be sure to allow ritecode.com.

3) Send an email to ritecode@ritecode.com

Be sure to state the name of the product you ordered.

4) Call Ritecode.com at 901-517-1705.

5) Note we cannot give you the link via phone (the URL is too long) so even if you call you will still need to send us an E-mail we can respond to.

6) We are happy to resend the link/exam or send it to another mailbox.

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Contact us at: mailto:ritecode@ritecode.com  | Go to StorefrontBack to Ritecode.com